Grievance Procedures

If a student or applicant feels he/she has been unfairly treated he/she may appeal any policy or procedure:

1. The student attempts to resolve the matter with the staff member involved.
2. If the concern still exists, the student should then speak with Workforce Advisor in Student Services.
3. If the concern persists, the student may submit a written request within 24 hours to the Workforce Education Advisor for a Grievance Committee meeting. Since the purpose of the Grievance Committee is to make an impartial decision regarding a student concern, the composition of the committee should be as follows:
   • a. Workforce Education Advisor
   • b. Non-related administrator
   • c. Two non-related instructors
4. If the student feels that response is still unfair then the student is responsible for scheduling an appointment with the Director to grieve their concern.
5. After the Director’s review, the student may appeal the decision in writing to the School District’s Deputy Superintendent.

The institution ensures timeliness of its responses to students’ requests and will respond to a request within 3 business days.

Student grievances are filed and secured in the COE file in the records room. If a student feels his or her concerns have not been satisfied through the grievance process (above), the student is free to file a grievance by writing to the following address, which is the accrediting body for the school:

Council on Occupational Education
7840 Roswell Road Building 300, Suite 325
Atlanta, GA 30350
www.council.org
(770) 396-3898