Enterprise Desktop and Mobile Support Technology

This program prepares you to become the go-to problem solver for computers, devices, and networks in today’s technology-driven workplaces. You’ll learn to install and configure operating systems, set up mobile devices, troubleshoot hardware and software issues, and secure networks against threats. Coursework includes hands-on labs that simulate real-world IT support environments, giving you experience in diagnosing and resolving problems efficiently.

By the end of the program, you’ll be ready for industry certifications like CompTIA A+ and Network+, which can help you stand out in the competitive IT field. Whether supporting a small business or working in a corporate IT department, you’ll have the skills to keep systems running smoothly and users productive.

This program is a planned sequence of instruction consisting of four occupational completion points.  When the recommended sequence is followed, the structure is intended to prepare students to complete the CompTIA A+ and Network+ industry certifications.   A student who completes the applicable competencies at any occupational completion point may either continue with the training or become an occupational completer. 

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44(3)(b), F.S.

The following table illustrates the postsecondary program structure: